We understand that sometimes returns are necessary, and we’re dedicated to making the process as easy and hassle-free as possible.
To start a return, please contact our support team via the “Contact Us” page within 30 days of receiving your product. To help us assist you promptly, be sure to include:
Name on the order
Order number
A detailed description of the issue
Photos showing the problem
Your preference for a replacement or refund
Please note that we cannot be held responsible for errors made by customers, such as spelling or grammar mistakes, issues with original images, or incorrect orders. We recommend carefully reviewing your order before completing your purchase.
For full details on our return policy, please see the information below.
Return Policy
We accept returns on non-sale items within 30 days of delivery. Returned or exchanged items must be in one of the following conditions: new or gently used—unwashed, with all tags attached, and accompanied by the original sales receipt. Please review the guidelines below for specific requirements.
Returns Shipping:
Providing free returns for damaged or defective items is an excellent way to enhance customer satisfaction. If you need assistance refining this policy or promoting it to your customers, please let me know.
Return shipping cost: $0.00
Returns Procedure:
Once you have contacted [email protected] and obtained an approved return address, please follow these steps:
Prepare Your Return Package: Include a printed copy of your purchase confirmation email along with all items being returned.
Ship the Package: Send your package via your local post office or courier service to our warehouse. Be sure to provide us with the tracking number.
Confirmation: After we receive your returned items, we will send you an email confirmation. You will also be notified via email regarding the approval or denial of your refund request.
Help
If you have any questions or need additional assistance, please feel free to contact us anytime.
Your satisfaction is our highest priority, and we’re dedicated to providing you with the best care possible. Don’t hesitate to reach out through our “Contact Us” page—we’re here to help.