Cancel/Change Order

Order Cancellation & Modification Policy

At Lily Wears, we understand that plans can change, and you may need to update or cancel your order. Please review the guidelines below:

Order Cancellations & Modifications
To request a cancellation or modification, please contact us within 4 hours of placing your order. This short window allows us to make changes before we begin processing your order.

How to Request Changes or Cancellations:

• Submit your request via our Contact Us page, or

• Email us directly at [email protected] within the 4-hour timeframe.

After 4 hours, orders may have already been processed or shipped, and we will be unable to accommodate cancellations or changes.

Shipping Address Accuracy
Please double-check that your shipping address is complete and accurate at checkout.
Lily Wears is not responsible for delivery failures or delays caused by incorrect or incomplete address information provided by the customer.

Once an order has shipped, we cannot reroute or redirect the package.
If a package is returned to us due to an invalid address, the customer will be responsible for any additional shipping charges to resend the item.

Need Assistance?
If you have any questions or need further help:

• Visit our Contact Us page, or

• Email us at [email protected]

We’re happy to assist you with your order-related inquiries.